Privacy Policy
Last updated October 13, 2026
1. Introduction
EDX Pools("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Property address and details related to your pool project, including photos you choose to send
- Information submitted through contact forms, estimate requests, or consultations
- Communications you send to us via email, phone, text, or other channels
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, referring URL, and the advertising campaign or link that brought you to the site (for example, UTM parameters or ad click identifiers).
3. How We Use Your Information
- To provide, maintain, and improve our services
- To respond to your inquiries and provide estimates or proposals
- To communicate with you about your project, appointments, and service updates
- To send marketing communications (with your consent) about promotions, new services, or company news
- To understand which advertising and pages lead to inquiries, so we can improve them
- To comply with legal obligations and protect our rights
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and business, such as hosting, customer-relationship management, messaging and analytics services, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.
4A. SMS / Text Messaging
If you provide your mobile phone number and choose to opt in to text messages, we collect that number and your SMS consent record (including the date, time, and wording you agreed to) so we can text you about your quote, appointments and scheduling, project updates, and estimate or invoice notifications.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Mobile phone numbers and SMS consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. Text messaging data is only shared with the service providers needed to deliver our messages (such as our messaging platform and mobile carriers), and only for that purpose.
You can opt out at any time by replying STOP to any text message. Reply HELP for help. Message frequency varies; message and data rates may apply. You can also contact us at (954) 953-3808 or support@edxpools.com. See our SMS/Text Messaging Terms.
5. Cookies and Tracking Technologies
Our website may use cookies, local storage and similar technologies to enhance your browsing experience, analyze website traffic, remember how you found us, and measure our advertising (for example, Google Analytics, Google Ads, Meta Pixel and Microsoft Clarity, when enabled). You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
EDX Pools, a d/b/a of EDX Sales and Services LLC
433 Plaza Real, Suite 275, Boca Raton, FL 33432
Email: support@edxpools.com
Phone: (954) 953-3808